Support

Golem support.

Need help with Screen Time access, guarded apps, or exercise verification? Send feedback and support requests here.

Contact

Email support@joingolem.pro for feedback, bugs, account questions, and privacy requests.

How to get started

Download Golem from the App Store.
Open Golem and grant Screen Time access during setup.
Choose the distracting apps you want Golem to guard.

Common setup notes

Golem needs Screen Time permission before app guarding can work. Camera access is only needed when you use exercise verification. Notifications are optional, but useful for active session alerts.

Response time

We aim to review support emails within 2-3 business days.

What to include in a bug report

Your iPhone model and iOS version.
What you were trying to do.
What happened instead.
Whether Screen Time and camera permissions were enabled.